Player Comments & Complaints

Nice welcome offer plus the freebet.  Decent odds, no problems at all till today.

No complaints regarding the odds but let down badly by customer support who can't do anything to help.

Had no problems, good promotions, and loyalty offers.

They frozen my account. I sent all my docs, but they just ignore all my emails.

They won't pay out. Tried to withdraw 200€. Still pending after 15 days.

Many daily offers, great odds, and helpful customer support.

Decent bookmaker, fast payments. 

Support is bad. They are like machines who repeat the same thing. You can't get any useful information if you got any problems.

Hi everyone I have lost a lot of money on bet9ja today makes it 3 weeks that I won 11000 Naira and I tried to withdraw my money they disabled my account so I called their customer care they told me to provide my bank statement and my identity which I did since then they never return my money nor rectify my account. Bet9ja is a big scam they ripped me off. 

I won a large amount. Withdrawal requested and 2 days later I had the money in my account. In all honesty, I didn't think they would pay off, but they really did pay off. The best.

To be very honest first I had a temporary problem but when I emailed them they responded and now I got my withdrawals credited into my account. 

Sportsbook product is new with good odds but they will need more daily offers. Payments so far are good.

So far I got all claims from k9win. Trusted and fast

In even or odd game I was bet on odd and result also get odd but they showing even and I complained but they are nod responding.

This bookie is pretty good despite the fact that there are some places with higher odds. In return you get great customer support, quite generous promotions, good live-betting options, and withdrawal system that never caused any troubles. So far I’ve been completely satisfied.