As part of the Paysafe Group, Neteller is authorized by the Financial Conduct Authority (FCA) under the Electronic Money Regulations 2011 (FRN: 900015) for the issuing of electronic money and payment instruments.
Neteller employs all the latest anti-fraud and anti-hacking tools, so your account is safe and secure 24/7. Two-Step Authentication and Secure PIN, add extra layers to Neteller’s safety.
Neteller can be reached by live chat, email and phone. The contact number is 44 20 3308 9525 and it operates Monday to Friday 7 am - 4 pm GMT (available only in English).
The fee for funding your Neteller account is 2.5% for deposits less than USD 20,000. It drops to zero for all deposits over USD 20,000.
When it comes to bonus abuse and arbitrage betting, Neteller has been one of the most preferred methods of deposit. As a result, most bookmakers have restricted welcome offers for deposits with Neteller. You can always deposit via credit card or bank transfer to claim the bonus and then make your following deposits with Neteller.
The fee for Bank Transfer Withdrawal is a standard USD 10 or the currency equivalent. Bank Transfer payouts are completed within 3-5 business days.
To verify your Neteller account, you will need an identification document (ID card, passport, or driver license). A selfie is taken from your mobile phone or your desktop computer camera. In some instances, proof of address might be requested.
Neteller only permits gambling transactions in jurisdictions where it is licensed, like Europe. Online gambling sites in Nevada, Delaware, and New Jersey are also allowed to use Neteller as a payment option.
Click on the Account section of your Neteller account. On the right side of the page, you will see the section Account overview. In the first row of this section, you will see your Account ID.
To close your Neteller Account, first, log in to your account, go to the Settings> Account tab, and click on Close account under the Personal Information section. You will then be asked to select a reason for account closure. By clicking on Close my Account, your account will be deactivated.