Submit a complaint

The following form was created in case you happen to have a disagreement with a certain bookmaker. Please, make sure to fill in your personal information, state what problem you are experiencing and on which bookmaker. If possible, let us know when did the problem occur and provide any written evidence, such as a conversation with the bookie's customer service.

In case a payment is delayed, make sure that the maximum waiting period stated on the betting company's site has been exceeded. In case you did not receive a bonus, please, read carefully the terms and restrictions of the offer to make sure that there has been a misunderstanding, before you send us your complaint.

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The generated voucher is only valid for people of legal age. The betting credit worth €5, €15 or €30 is awarded at random. The term "voucher" in the bonus provisions refers to both betting vouchers and free bet vouchers. In addition, 10 x € 3.000 will be raffled among all players who have redeemed their betting credit. The winners will be determined by drawing lots and notified by email on October 7th, 2020. The judges' decision is final. The prize money will be credited to your Interwetten account and is freely available.