Betfred promotion was banned

2 Dec 2016

asabetfredBetfred begun a promotion some days ago via email, but it was not a long time before the promo was banned by the Advertising Standards Agency due to the complaints that were made by two different customers. According to their report, the email was misleading and not clear enough about the terms. The first Betfred member claimed that he took the offer but he never was granted the free bet, while the second customer claimed that he was unable to get the free bet, because the offer only applied to a player’s first bet, something that was not clear enough. Betfred proceeded to an immediate answer to this claims.

For the first situation stated that if punters wanted to place a cumulative bet, they had to select multiple different outcomes that were unrelated. As for the second situation, the customer could not qualify for the free bet, because his first bet was of £5, and he did not met the minimum qualifying bet requirement of £10. Also, even the minimum odds criteria was not met. However the Advertising Standards Agency decided that the email was indeed misleading, since it was not clear that the offer was only applicable for their first bet and for this, ASA banned the promotion and advised the operator to include “relevant applicable significant conditions” in its future promotions.

Join and grab exclusive bonuses, daily offers and free bets!

Lay hands on exclusive daily bonuses for members only. These promos are limited and are not advertised on the website.

Yes, I have read the Terms & Conditions and I consent to receiving emails from Bookmakers.bet regarding betting promotions, betting guides and news.

BOOK SPY

Kaizen Gaming’s online bookmaker Betano has finalised a deal with the Romanian Football Federation, which allows it to become the naming partner...

Read more »

The online sportsbook Vbet has extended the partnership with AS Monaco for three more years until 2025. The deal, which began in 2020, will allow the ...

Read more »

The Ministry of Culture and Gender Equality in Norway has begun consultations to introduce a new Gambling Act to replace the Lottery Act, the Totaliza...

Read more »

The online gaming giant Entain, the owner of brands like Interwetten, has won the Advanced Safer Gambling Standard award by GamCare for providing play...

Read more »

One of the pioneers of online betting, Interwetten, has signed a new regional long-term sponsorship deal with English football giants Liverpool FC. Fa...

Read more »

The global online sportsbook 1xBet recently paid out some big winnings. A bettor from Yaounde, Cameroon, signed up with the bookie and placed a 12 eve...

Read more »

The international online sportsbook NetBet has added Apple Pay as a payment option for French players giving locals another top-notch method for depos...

Read more »

The online gambling operator Kindred Group, which incorporates several brands like Unibet, has announced that it will further contribute to the mental...

Read more »

The Treasury of Kenya has published the 2022 Finance Bill, which re-introduces the controversial 20% tax rate on wagering stakes. Despite the protests...

Read more »

The international gaming operator Vbet has joined the International Betting Integrity Association (IBIA), adding to the platform’s global integr...

Read more »

LATEST BOOKMAKER PROMOTIONS